Popular Articles

  1. Migrating to a New Server

    See also RentalPoint Port and Additional Module Usage ...
  2. Invoice a Booking

    Invoice a Booking / Project Multi Stage Invoicing Multi Stage Invoices are used when the customer is billed in stages (eg. 50% on order and 50% on delivery). (Note: This functionality is driven by parameter settings in RentalPoint, see ...
  3. QuickBooks Online

    Offered in RentalPoint v11.4 and higher, Once configured, all invoices, payments and credits processed in RentalPoint, can now be exported to Quickbooks Online!
  4. Audit Trail Reports

    General Audit Trail Report The Audit Trail records actions of operators throughout the system. Each entry has a date time stamp, the action and the operator that performed that action. The audit trail can be enabled or disabled via Operational #4...
  5. Miscellaneous

  6. Resolve Shortages

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  7. Keyboard Shortcuts

    OPTION FUNCTION KEY CTRL SHIFT ALT Duplicate Booking F1   Quick Look F2 New Inquiry F3 Change Operator F3   Open F4 Print Booking Hardcopy F5 Acc...
  8. Product Setup

    The Product Record Add/Edit Products To add, edit duplicate or delete items in your inventory tree you can use the buttons located on the right side of the F10 window, or you can use the right click options. General Tab  This section is use...
  9. Check Connectivity to your Cloud Server

    If you have issues connecting to your RentalPoint Cloud Server, the problem could be related to your internet connection, which can only be resolved by contacting your local internet provider.  To quickly differentiate between internet provider an...
  10. Backing up the RentalPoint Database

    Please Note: There is a difference between backing up a SQL Server database versus backing up a server.   A backup of the server includes all the individual files and folders on the hard disk(s), which includes all the individual files that make u...